This week I want to look where we can work harder on our ‘impact’ at work. It can be very confronting to receive feedback, especially if it’s ‘360’ (feedback from a number of different people), especially when it shows that perhaps you aren’t being ‘received’ quite as you intended! Look around you: are certain colleagues brimming […]
Do you know how to say no at work? I’ve lost count of the number of people I’ve worked with who are overwhelmed by work pressures, yet continue to take them on. Along with professional and personal consequences of course. As a result of saying ‘yes’ when ‘no’ might have served them better, their stress […]
Ah, taking briefs – such a common minefield in everyday business life, especially if you work as a consultant or agent. Whether we’re working in an agency receiving client briefs or working client-side receiving briefs from our marketing partners, line manager and so on, we all face the same challenges. Challenges when taking a brief […]
What is gravitas and can we develop more of it as colleagues and team leaders? I often get asked by people, especially people working towards a promotion, if it’s possible to develop more gravitas quickly. You know, that intangible quality belonging to those really credible, authentic, quietly confident people we do business with. We somehow […]
This week I want to talk about why empathy is the key to great relationship management. Companies who are preparing for the future of work know that the right thing to do today is to invest in helping their people at all ages and stages become more adaptable, exercise better judgement, understand opposing behaviour preferences […]
In the last blog we looked at why it’s so important to be clear on our identity and purpose. This week, as part of my Future You at Work model, we’ll focus on the precursors to developing great social and emotional intelligence for dealing with others: self-awareness and self-management. In many of my previous blogs we’ve […]
It’s time to update ourselves and our teams for the increasingly tech-heavy world of work: Industry 4.0. Are you ready to dial up what makes us human? Last week I talked about why emotional and social intelligence at work is so important. It’s not a new concept, but the nature of how work is changing […]
As you climb the ladder, success at work is less about how well you do your job and more about how you interact with others. Even if you work for yourself and your main daily interaction is with clients and not colleagues, this is still true. What matters most is your social and emotional intelligence. This […]
Can you believe we’ve already gone through more than half of December!? Whether you’re still wrapping up work with three days to go, or already well on the way to holiday family time, how equipped are you to survive any festive flare-ups? You know, those moments where: You can see (you almost know the script […]
I came across a new book recently: ‘The Four Tendencies’ by New York Times bestseller Gretchen Rubin, also author of the ‘Happiness Project’. It got me thinking. Why is it that personality typing is such a popular exercise (and money-spinner!) and should we take the theories at any more than face value? It’s debatable, and personally […]
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