Posts Tagged
‘relationship management’

Do you know how to say no at work? I’ve lost count of the number of people I’ve worked with who are overwhelmed by work pressures, yet continue to take them on. Along with professional and personal consequences of course. As a result of saying ‘yes’ when ‘no’ might have served them better, their stress […]

This week I want to talk about why empathy is the key to great relationship management. Companies who are preparing for the future of work know that the right thing to do today is to invest in helping their people at all ages and stages become more adaptable, exercise better judgement, understand opposing behaviour preferences […]