Case studies

Case study 1: Under pressure

The team under pressure

Brief:

Urgent need to unify the team in its new ‘guise’ and help them embrace the challenge

Client: Global Director of Team

  • Five-strong (reduced headcount) customer sales team
  • Under pressure following a restructure and sizeable increase in workload

 Duration:

One full day + ongoing self-development using the two-month ‘Uncover Your YouPrint’ online course.

 Specific challenges:

  • Longer-standing team members partly ‘jaded’ with a fatalistic attitude to their roles.
  • Some notoriously difficult business partnerships that called for more confident management.
  • Every team member needed to somehow manage increased demands on resource and their personal impact.

"Better Teams" process

  • A one-day team workshop.
    • Education & Inspiration. The session focused on practical insights into how the brain works, how we can alter our mindset, emotional regulation and self-management.
    • Empowerment boost using our ‘matrix of influence & control’to categorise all annoyances and frustrations in their ‘daily grind’ and plan action around them.
    • Upskilling the team – how to measure their personal impact and use precise communication techniques to influence outcomes.
    • The powerful closing session focused on uniting the team under a common set of team values elicited via our ‘Values Poker’ card game.
  • Complemented with the ‘Uncover Your YouPrint’ course.
  • One-to-one professional development coaching.

Measurable impact

  • 92% believed the workshop created a positive impact on the team.
  • Led to the creation and implementation of a 12-month ongoing programme that builds on the momentum and ambition established in the first workshop.
  • Programme consists of a blend of quarterly short ‘lunch & learn’ sessions, delivering against ‘how’ the team approaches its work and providing the capabilities to enhance their performance.

Testimonials

“This coaching was a major turning point for me personally and professionally. From a team perspective, I love Jack Canfield’s simple formula Jodie introduced us to of Event + Response = Outcome. It reminds us that we are in control. I highly recommend YouPrint and your coaching sessions to anyone who wants to unleash their happiness in life at and work too.”

Case study 2: Distributed

The distributed team

Brief:

Revitalise a ‘relatively efficient’ group to become a highly motivated, high-performing team.

Client: HR & Marketing Vice President

  • 77-strong geographically diverse, mixed-level global brand team, coming together for the first time in London

Duration:

Better Teams ‘Pulse Check’ over three weeks, followed by a full-day workshop.

Specific challenges:

  • This large global team had experienced three different leaders in 18 months.
  • With each change came a change in strategy direction, which led to some confusion and frustration.

"Better teams" process

  • Part One: ‘Pulse Check’ internal research to understand the current attitudes, frustrations and hopes of the team and highlight areas for growth.
  • Powerful talks from expert speakers on the psychology of performance, debrief of‘Pulse Check’ results and an open forum discussion to prioritise what was important to change first.
  • Part Two: focused on establishing the team’s core values and identifying the behaviours that would bring those values to life moving forward.

Measurable impact

  • 92% believed the workshop created a positive impact on the team.
  • Led to the creation and implementation of a 12-month ongoing programme that builds on the momentum and ambition established in the first workshop.
  • Programme consists of a blend of quarterly short ‘lunch & learn’ sessions, delivering against ‘how’ the team approaches its work and providing the capabilities to enhance their performance.

Testimonials

“This energised me beyond belief.”

“Super inspiring! It was my first Global Brand Team meeting and I left feeling part of one big team and feeling very well involved. Now, the challenge is to bring all the “avenues” into order and make it one big highway.“

“Incredibly valuable. I’m really pumped with the direction we’re heading and can really feel the trust emanating from your team, which gives us the confidence and motivation to land the brand campaigns with impact and push the boundaries.”

“Such an inspiration. I honestly cannot recall the time I was so fulfilled and motivated at work.”

Case study 3: Big challenges

The team facing big challenges

Brief:

Create and facilitate a purpose-driven professional development session to increase engagement and motivation at work

Client: HR & Marketing Vice President

  • 35-strong, mixed-level team (encompassing 4 different brands)

Duration:

2 x 1 day  workshops over three months + three shorter sessions over 12 months.

Specific challenges:

  • First workshop was one month after the announcement of a global restructuring.
  • 15% loss of jobs predicted, atmosphere of uncertainty and anxiety.

"Better teams" process

  • Workshop 1: Discovering Your Purpose:
    • Reframing the meaning of purpose and physiological benefits of working ‘with’ purpose in an everyday context.
    • Journey of self-discovery using the IPM (individual purpose model) via a variety of interactive exercises, tools and techniques.
  • Workshop 2: Bringing Your Purpose to Life:
    • How to use ‘purpose thinking’ to shape more meaningful professional development plans.
    • Job assessments conducted to ascertain what having more purpose means for our daily tasks.
  • Stage 3: Sustaining Momentum and ongoing Performance Improvement
    • Three booster sessions (max. 2hrs) delivered through ‘lunch and learn’ engagements over a 12-month period.

Testimonials

“We’ve been working on individual purpose with our team and with Jodie’s help this has been an inspiring and enriching experience. Jodie’s sessions are perfectly pitched – not too lofty, easy to engage with and the right mix of input and reflection. The impact on individuals is fabulous to see – some get from zero to ‘I’ve cracked it’ in a day, others reflect for a bit longer – but wherever you end up at the end of a day with Jodie, it’s a better place to where you started the day. You may feel like you’ve had a kick up the back side, but for sure you’ll have a smile on your face.” – Rosie O’ Malley, Marketing Director, Homecare, Unilever

Case study 4: Re-shuffling

The re-shuffled team

Brief:

Shift the status quo by creating a more effective and engaged team who would become more motivated to create a bigger impact on the business.

Client: Global Director of Insight

  • 23-strong, geographically diverse team

Duration:

Two months

Specific challenges:

  • Due to travel budget issues, only 50% of the team was able to attend the live event.
  • Recent reshuffle across the team = many members still settling into new roles.

"Better Teams" process

  • Upfront completion of 7-week online course ‘Uncover your YouPrint’, using their unique three- page ‘YouPrint’ as a foundation for the team workshop.
  • One-to-one coaching between the completion of the course and before the live workshop.
  • Two-day teambuilding session in Barcelona, Spain.
    • How our individual YouPrint affects the collective team DNA.
    • Overcoming self-limiting beliefs, enhancing ‘growth & grit’ mindsets to elevate impact in the business.
    • Creating and committing to new Team Manifesto, Team Values and Team Purpose.
  • Two half-day virtual sessions that featured an opportunity to build on some of the the live event conclusions (for team members in North & South America, and in South East Asia and China).

Testimonials

“I worked with Jodie on developing a bespoke programme for a high performance team; we had an in-depth pre work and a 2 day workshop– we treated this as the first phase of great kick-start. Jodie’s technique was collaborative, honest and direct, and energetic. The team was highly engaged because of the way the work was delivered and actioned. The first sign of success was the immediate positive feedback from team members, the second sign of success was the immediate and continued positive impact on culture and energy, and the third sign of success was when team members were asking for when we were starting the next phase of the high performing programme. We are looking forward to collaborating with Jodie in our journey into the next phase to build and maintain our high performing team.” – Haley Eiser, Unilever

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